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Our Services Include
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Live-e-Support
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Order Processing
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Help Desk
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Content Writing
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Market Research
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Telemarketing
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Inventory Management
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Emergency Response
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Credit card processing
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Order Confirmation
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Database Management
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Custom Message Delivery
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Tele Support Services
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Web Call Center
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Surveys
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Live e-Support :
Supporting your clients via chat/email etc. Tracing visitors at your website and interacting them right there so that
they won’t return without finalizing order to you.
Order processing :
We'll download the orders from your Web
site and process them hourly. Transactions include credit card authorization
and capture, and deposits directly to your merchant account.
Help Desk:
24 hours a day,7 days a week and 365 days a year, we're fully functional and ready and to support your client each and every
bit. You can forward the calls after office hours to us so that we can manage
them right away helping you in the retention of customers.
In-bound tele-services support - for Web site customers who
prefer to place their orders via your toll-free number.
On-line ordering - for those who order directly from your
Web site.
Order confirmation - Every E-commerce order receives an
order confirmation via email, including a tracking number and ship date.
Inventory management - As we process your orders, you'll
receive sales transaction reports and inventory updates. Detailed inventory
reports will also be generated daily, weekly or monthly, according to your
needs.
Minimum replenishment levels - Our system will automatically
alert us when your inventory reaches its re-order point for each sku offered.
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